Bthenum 931c7e8a-540f-4686-b798-e8df0a2ad9f7 Fix 〈4K — 480p〉
If this ID is cluttering your Device Manager or causing connectivity issues, follow these steps:
Unknown HW in Other devices and working properly - Microsoft Q&A bthenum 931c7e8a-540f-4686-b798-e8df0a2ad9f7
: This specific 128-bit Universally Unique Identifier is often associated with proprietary data services found in modern Bluetooth peripherals like high-end headphones (e.g., Sony WH-1000XM series) or specialized controllers. If this ID is cluttering your Device Manager
: If you see this ID listed under "Other Devices" or as "Bluetooth Peripheral Device" with a yellow exclamation mark, it means Windows has detected the service but doesn't have a matching driver to "talk" to it. Common Causes for the Error It indicates a specific proprietary service or peripheral
The identifier is a unique Bluetooth hardware ID (UUID) typically encountered in Windows Device Manager. It indicates a specific proprietary service or peripheral device that the operating system recognizes as hardware but may lack the precise drivers to name or operate fully. Understanding the "BTHENUM" Identifier
: Issues often arise when the primary Bluetooth adapter drivers (from Intel, Realtek, or Broadcom) are outdated, preventing the system from properly enumerating newer peripheral IDs.