: Identifying what the customer values to drive all subsequent supply chain decisions.
: Using mathematical tools to determine where to place warehouses and plants to minimize costs. : Identifying what the customer values to drive
: Analyzing modes of transport and routing to ensure timely delivery at the lowest possible cost. : Identifying what the customer values to drive
By integrating these functions, Ballou shows how companies can find significant while simultaneously improving customer responsiveness. Key Components of the Ballou Framework : Identifying what the customer values to drive