If you have both SPLM and ISL installed, they may conflict. It is often recommended to remove the old SPLM before installing the new Smart Licensing system. 4. Advanced Troubleshooting Intergraph Smart Licensing - Version 14.3 - Help - Hexagon
Open a command prompt and try to ping the license server’s IP address. If the ping fails, you have a general network connectivity issue that must be resolved by your IT department. 3. Address Legacy Software Conflicts cadworx splm error 7502
As of December 31, 2024 , Hexagon no longer generates new license keys for the old SPLM system. If your organization has migrated, you must install the Intergraph Smart Licensing (ISL) Client instead of the old SPLM client. If you have both SPLM and ISL installed, they may conflict
After making changes, fully restart the application to trigger a fresh license check. 2. Check Firewall and Network Access Address Legacy Software Conflicts As of December 31,
Network issues are preventing the client from "seeing" the license server.
The most frequent cause is that the local machine doesn't know where to look for the license.