You will typically receive a key if you purchase a physical product from a retailer or a CyberGhost gift card .

Visit the CyberGhost Account Management page. You must have a registered account to link the key to.

A CyberGhost activation key is a unique string of letters and numbers used to unlock premium VPN services.

If your activation key is not working, consider these common troubleshooting points:

Retail keys and gift cards often have an expiration date printed on the packaging. This is the deadline to redeem the key, not the end of the subscription itself.

If you have a physical or promotional key, follow these steps to redeem it:

You generally cannot use an activation key to extend a subscription purchased directly from the CyberGhost website or an app store. These systems are managed differently and often require the old subscription to expire first.

Type your unique code into the specified box and click Use or Activate to instantly upgrade your account status. Common Activation Issues