Look under "Ports (COM & LPT)." You should see "VCI (Diagnostic Unit)."
The DS100E firmware is specific to the version of the Delphi (or Autocom) software you are running (e.g., 2017.R3, 2020.23, or 2021). If you updated your software but didn't update the firmware, the "Hardware Setup" test will fail.
If it shows an exclamation mark, right-click and select "Update Driver," then manually point it to the Drivers folder within your Delphi installation directory. delphi+ds100e+firmware+update+problem+work
If the firmware update fails repeatedly, you may need to manually copy the firmware files. Navigate to your Delphi installation folder (usually C:\Program Files (x86)\Delphi Diagnostics\Firmware ) and ensure the firmware files there match the ones intended for your specific VCI version (Single PCB vs. Double PCB). 4. Driver Issues (COM Port Errors)
How to Fix Delphi DS100E Firmware Update Problems and Get It Working Look under "Ports (COM & LPT)
The Delphi DS100E is a staple for DIY mechanics and professional technicians alike, but the dreaded prompt often stands between you and a successful diagnostic session. Whether your update keeps failing, the device isn't recognized, or you’re stuck in a "firmware mismatch" loop, this guide will walk you through the proven steps to get your DS100E back to work. 1. The Most Common Culprit: USB vs. Bluetooth
If you are trying to push a version 3201 firmware onto an old double-board unit, it may fail or "hang" at 50%. If the firmware update fails repeatedly, you may
Ensure the COM port assigned in Device Manager (e.g., COM3) matches the one selected in the Delphi software settings. 5. Hardware Limitations: Single vs. Double PCB
If you have an older double-board unit, you might be restricted to using version 1622 firmware and older software versions (like 2015.R3 or 2017) to maintain stability. Quick Checklist for Success:
If the "Update" button is greyed out or the test fails immediately, your PC likely isn't talking to the DS100E hardware.