: You may have only added the "Base" package without the required "CUST" and "Preload" files.
This error is a safeguard within HiSuite and the HiSuite Proxy tool to prevent flashing incompatible software that could brick your device. Key reasons include: group version not match hisuite proxy new
: The firmware version you are trying to install does not match your phone's region (e.g., trying to install a C431 European firmware on a C636 Asian device). : You may have only added the "Base"
: Attempting to jump across major versions (e.g., EMUI 9 straight to EMUI 11) without following an incremental update path. : Attempting to jump across major versions (e
Most users only add the Base URL. To fix the mismatch, you must provide all three required URLs:
Newer versions of HiSuite often block proxying or verification. Group version not match error · Issue #7 - GitHub
: Tick the boxes for CUST PKG and Preload PKG before clicking "Setup". 2. Use an Older Version of HiSuite