If you need to replace your SD card, follow this general procedure:

This can occur if the tool is connected to the internet while software is running, which may damage the NXP chip. If replacing the SD card doesn't work, the NXP chip itself may need a rework.

Use XorFiles to merge your downloaded decrypted image with your unique hardware key file. This ensures the firmware is specifically tied to your device.

This usually indicates the software cannot find the protocol files on the SD card. Ensuring the KSuite/Update folder content is correctly placed on the card can resolve this.