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Ensure you are using the original cable. Some "charging-only" cables do not support the data transfer speeds required for thermal imaging.
If the camera feed is blank, check your Device Manager to ensure the "USB Camera" or "Infrared Device" is recognized without errors. maant thermal camera software download link
Allows you to compare a faulty motherboard side-by-side with a known good one to spot temperature anomalies instantly. Ensure you are using the original cable
Use the Google Drive link to get the .zip or .exe file. maant thermal camera software download link