In some cases, the firewall's configuration state is out of sync. Forcing a commit can re-initialize the management plane's certificate handler. configure -> commit force . 3. Adjust Management MTU
Log into the Customer Support Portal and navigate to . Select Generate OTP for your specific serial number. In some cases, the firewall's configuration state is
This issue has been identified in several PAN-OS versions. Specifically, addressed failures in automatic certificate renewal and fetching. Upgrading to the latest preferred PAN-OS version for your hardware (e.g., 10.1.x or 11.0.x maintenance releases) may prevent recurrence. TPM public key match failed - LIVEcommunity - 1239222 This issue has been identified in several PAN-OS versions
Immediately attempt to fetch the certificate via the CLI to avoid expiration: request certificate fetch otp 2. Perform a "Commit Force" Regenerate a Fresh OTP
The paloalto-shared-services application must be allowed in security policies to reach the certificate servers. Step-by-Step Resolution Guide 1. Regenerate a Fresh OTP
