If an item sells out, use the "Out of Stock" toggle immediately. This prevents the headache of having to issue refunds later in the day.
Remind customers that ordering via Qkr! means they don't have to wait in line. qkr store manager help
Set your order cut-off times clearly. This helps you manage prep time and ensures customers know exactly when they need to have their orders in. If an item sells out, use the "Out
If you encounter a bug that you can't fix via the portal, your first point of contact should be your bank's merchant support desk or the Mastercard Qkr! help center directly. means they don't have to wait in line
Ensure you have your unique merchant credentials. If you’ve forgotten your password, the "Forgot Password" link on the login page is your quickest fix.
If a customer claims they were charged twice, you can use the "Transaction Search" feature to look up their order by name, date, or the last four digits of their card. 5. Common Troubleshooting Tips