If you’ve lost your credentials, there are three primary ways to recover them:
Once you have your credentials, follow these steps to activate the software:
A unique alphanumeric string provided at the time of purchase. How to Find Your SketchUp 2020 License Details If you’ve lost your credentials, there are three
Ensure you have the SketchUp Pro 2020 installer. License keys are version-specific; a 2020 key will not work on 2019 or 2021 versions.
If SketchUp 2020 is still installed on an old computer, go to Help > License (Windows) or SketchUp > License (Mac). You can view your serial number there, though the authorization number may be partially masked. If SketchUp 2020 is still installed on an
In the bottom left corner, select the License tab. Add License: Click the Add License button.
A Classic license typically allows for two active installations (e.g., a desktop and a laptop). If you get a "Too many activations" error, you must from one of your old machines while connected to the internet to "free up" the seat for your new computer. The Shift to Subscription Add License: Click the Add License button
Unlike the current "Sign In" method used for SketchUp subscriptions, a Classic license is a serial number and authorization code pair.