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If you’ve just purchased a key and need to get up and running, follow these steps:
Each license key allows for a specific number of installations (usually one per license). If you need to move the software to a new server: Open the application on the old server. Go to . Click Deactivate . You can then use the same key on your new hardware. Step-by-Step: How to Make the License Key Work
Keep 3 copies of your data, on 2 different media types, with 1 copy off-site (the FTP/Cloud component). Conclusion
If you try to use a version 12 key on version 15 software, it will fail. Check your maintenance status to see if you are eligible for the upgrade.