Symantec Endpoint Protection Manager Reset Admin Password May 2026

If the "Forgot your password?" link doesn't send an email, you can force the system to reveal the reset link in its internal logs.

: Click Temporary Password . You will receive an email containing a link to activate a temporary password.

If you do not have an email server configured or are in an isolated environment, use the command-line utility located on the server. symantec endpoint protection manager reset admin password

: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools .

This is the standard recovery method if your SEPM environment is configured with an email server. If the "Forgot your password

: In the dialog box, type the user name for the account you need to reset. For domain administrators, include the domain name. For local accounts, leave the domain field blank.

: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools . If you do not have an email server

To reset your admin password, you can use the built-in "Forgot your password?" feature or the resetpass.bat command-line tool. These methods ensure you can regain access to your management console even if you have lost your credentials or are locked out. Method 1: Using the "Forgot Your Password" Link

: Log in using the following default credentials: Username : admin Password : admin