In the Licensing window, delete any expired trial entries so only your valid permanent key remains. Silent Installation for Admins
Sometimes Toad continues to use an old trial key instead of your new permanent key.
If the application is already open, go to the menu and select Licensing . toad for oracle license key and site message install
If the "Expired" or "Trial" splash screen appears, click .
If your organization has moved from a "Base" edition to a "Professional" or "Xpert" edition, you must update your key to unlock the new features: Go to . In the Licensing window, delete any expired trial
Once the new key is accepted, the "Product" field should reflect your new edition (e.g., Toad for Oracle Xpert Edition). Common Installation Issues and Fixes Invalid License Key or Site Message This is the most frequent error. It usually occurs due to:
This prevents users from being prompted for keys upon their first login. If the "Expired" or "Trial" splash screen appears, click
On Windows systems, Toad may require Administrative privileges to write the license file to the C:\ProgramData folder.
💡 Always keep a backup of your ProductSupport.lic file found in your Toad application data folder; this makes migrating to a new computer much faster.